Reference

satyaking Privacy Policy for Indian Accounts

Before you open an account, this page tells you what we collect, why we use it, how long we keep it, and how you can ask for corrections…

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satyaking satyaking Privacy Policy for Indian Accounts
REQUEST CHANNELS

Where To Send Privacy Requests

If you have a privacy request, we keep the contact paths direct and use the same policy team to handle each one. Tell us the account detail, the change you want, and the country you are writing from, so we can match the request to the local rule that applies. We will not ask for more than we need to verify you.

Team online

Email request

Send the address on your account and the change you want. We use it for copies, corrections, deletion requests where local law allows, and questions about what we store.

In-account message

Use the message box after login if you want us to check wallet records, consent status, or cookie settings tied to your profile. We match the request to your account before replying.

Postal request

Write to our postal team if you need a signed record of your privacy request or if email is not practical. Include your account details and the country where local law applies.

DATA HANDLING

Data, Cookies And Account Security

We collect the minimum needed to run your account, confirm transactions, and answer support requests.

Data capture

We collect the details you enter, the device and browser signal we receive, and transaction references linked to your account.

Cookie use

Cookies store session state, language choice, and simple preference settings.

Account security

Password checks protect your account, and sensitive changes may ask for another verification step.

Retention

We keep personal records only as long as needed for account service, legal duty, dispute handling, or fraud checks.

Request changes

If you want a copy, correction, deletion or restriction of use, tell us exactly what to change and how we…

Contact path

For any privacy question, use the contact route in your account area or the email linked to this policy.

Common Privacy Questions for You

These questions cover the main points you usually want before opening or using an account: what we collect, why we need it, how long we keep it, and how you can ask for a change. If your local rule differs from this page, the local rule applies for that part. For account-specific requests, contact us through the routes above so we can verify the record linked to you.

We collect the details you enter, basic device signals, and any verification records needed to create and secure the account. We also keep transaction references tied to UPI, Paytm, PhonePe or Google Pay when those are used.

We use it to run the account, process payments, answer support requests, prevent misuse, and meet legal duties. We do not use it for a purpose that is unrelated to the reason it was collected.

Yes. Send the account detail and the change you want, and we will check what local law allows. If a copy or correction can be shared, we will send it through the contact route that matches your request.

We keep records only for the period needed for service, legal duty, dispute handling, or fraud checks. After that period ends, the data is deleted or anonymised according to our retention process.

No. Cookies mainly keep your session, language choice, and basic settings. They help us run the site and fix errors, but they are not meant to store the content of your private messages.

Only the teams that need it for processing, verification, support, or legal duty can see the relevant trail. We limit access and log sensitive actions so the record stays tied to the right account.

If a local rule gives you a different right or limits a data use, the local rule applies for that part. We follow the rule that governs the place where access is permitted.

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